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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Moore

March 4, 2026

5  out of  5
rating by Tim Moore
"Good service and good people! No need to look any further for insurance!"
We responded:
"Thank you, Tim, for your kind words! We're glad you found our service and team to your satisfaction. If you ever need anything else, feel free to reach out. "
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dawnell stewart

March 3, 2026

5  out of  5
rating by dawnell stewart
"Caleb just saved me a Lot of Money on my Auto and Mortgage Insurance!! Great Guy to work with!!"
We responded:
"Thank you, Dawnell, for sharing your experience! We're glad to hear that Caleb was able to help you save on your auto and mortgage insurance. It's great to know you enjoyed working with him. "
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Sd V

February 25, 2026

5  out of  5
rating by Sd V
"Excellent and patient customer service!! Definitely recommend 😊"
We responded:
"Thank you for your kind words about our customer service! We're glad to hear you had a positive experience. Your recommendation means a lot to us. "
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Abie O'Brien

February 24, 2026

5  out of  5
rating by Abie O'Brien
"The ladies in the office are kind and friendly!"
We responded:
"Thank you, Abie, for your feedback! We're glad to hear that you found our team kind and friendly. Your support means a lot to us. "
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Suzanne Hutcheson

February 17, 2026

5  out of  5
rating by Suzanne Hutcheson
"Every was super helpful & sweet"
We responded:
"Thank you, Suzanne, for your kind words. We're glad to hear that our team was helpful and sweet during your visit. Your feedback means a lot to us. "
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Donna Corder

January 20, 2026

5  out of  5
rating by Donna Corder
"Ive enjoyed having Heather as my agent. Her and the ladies in the office are awesome!"
We responded:
"Thank you, Donna, for your kind words! We're glad to hear that you've enjoyed working with Heather and the team. Your support means a lot to us. "
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Diana Eversole

December 11, 2025

5  out of  5
rating by Diana Eversole
"Hello. I'm Teresa D Dickerson and the team was able to help me with insurance the day before Thanksgiving, so I could drive for the holiday. And continues to assist me with any needs. I am beyond grateful! It's a Gift to spend this time with my Mother. Thank you."
We responded:
"Thank you, Teresa, for sharing your experience. We're so glad we could assist you with your insurance needs before the holiday and help you spend precious time with your mother. If you need anything else, feel free to reach out. "
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Morgan O'Brien

November 7, 2025

5  out of  5
rating by Morgan O'Brien
"Super excited to have better coverage and save on our auto and home! Very quick process, simple, straight forward and the whole team has been thorough and super helpful. Walking into Heather's office we felt at home and comfortable to switch!"
We responded:
"Thank you, Morgan! We're glad to hear that you found the process quick and straightforward, and that our team made you feel at home. If you need anything else, feel free to reach out. "
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Donovan Martin

October 21, 2025

5  out of  5
rating by Donovan Martin
"These agents have been a blessing to work with. Very honest I mean very honest. They have also been extremely knowledgeable as well I would and will refer them to any one and everyone that comes my way. I have my rental insured threw them my car policy threw them as well as my primary residence. The prices have been great and the service even better."
We responded:
"Thank you, Donovan, for your kind words and for trusting us with your insurance needs. We're glad to hear that our team's honesty and knowledge have made a positive impact. Your referrals mean a lot to us."
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Mike Wilson

August 7, 2025

5  out of  5
rating by Mike Wilson
"Very nice kind helpful & careing"
We responded:
"Thank you, Mike, for your feedback! We're glad to hear that you found our team helpful and caring. If you need anything else, feel free to reach out."
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tracy reed

June 19, 2025

5  out of  5
rating by tracy reed
"I recently had the pleasure of working with Heathers team after being referred and I couldn't be more satisfied with the experience! From the moment I called in, I was greeted with warmth and professionalism. My agent took the time to thoroughly understand my needs regarding both my homeowners and auto insurance. What impressed me the most was their dedication to finding the best rates and policies tailored specifically for our small hobby farm. They diligently reviewed my existing coverage and identified areas where I could save money without sacrificing quality. I was amazed and very happy with the better rates and enhanced coverage options they presented. Throughout the process, Heathers team was patient and answered all my questions, ensuring I felt comfortable and informed every step of the way. Their expertise and attention to detail made a significant difference, and I left feeling confident in my new policies. I highly recommend this Heathers State Farm office to anyone looking for personalized service and great savings. They truly go above and beyond to ensure their clients are taken care of, and I’m grateful for their help in securing the best insurance for our needs!"
We responded:
"Thank you, Tracy, for taking the time to share your experience with our team. It's great to hear that our dedication to understanding your needs and finding the best rates made a difference for your hobby farm. We're grateful for your recommendation and look forward to continuing to support you with your insurance needs."
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Steve Blaydes

June 13, 2025

5  out of  5
rating by Steve Blaydes
"Very good experience with Heather Taylor State Farm Insurance Greençastle In. The whole team was great to work with. I would recommend. Steve Blaydes"
We responded:
"Thank you, Steve, for sharing your positive experience with our team in Greencastle. We're glad to hear that you found our service commendable and appreciate your recommendation. If you need any further assistance, feel free to reach out."
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Amanda Fader

May 30, 2025

5  out of  5
rating by Amanda Fader
"Absolutely the best! Wouldn’t know where I’d be without them!"
We responded:
"Thank you, Amanda, for your kind words and for sharing your experience with us! We're grateful to have you as a valued customer and are always here to support you. Have a great day!"
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Payton Nichols

April 16, 2025

5  out of  5
rating by Payton Nichols
"Friendly, Good People"
We responded:
"Thank you, Payton, for your kind words and great rating! We're happy to hear that you found our team friendly and helpful. If you need anything else, please feel free to contact us."
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Rhylei Conrad

March 31, 2025

5  out of  5
rating by Rhylei Conrad
"Heather was very helpful with me on her day off she made sure i got my car insured on her own time"
We responded:
"We’re truly grateful for your kind words, Rhylei! Our team works hard to provide the best service possible, and it’s so rewarding to hear that we made a difference for you. "
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gayle raisor

February 24, 2025

5  out of  5
rating by gayle raisor
"Fast and great service when I needed"
We responded:
"Thanks, Gayle, for your fantastic review! We're glad you enjoyed our quick service. Your satisfaction means a lot to us. If you need anything else, just let us know! "
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Jackie Torongeau

February 23, 2025

5  out of  5
rating by Jackie Torongeau
"Love this insurance group 5 stars"
We responded:
"Thanks, Jackie, for your amazing review! We're so glad you love our insurance group. Your feedback inspires us to keep delivering great service. If you need anything, just let us know. Have a wonderful day!"
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Carrie Heithoff

February 13, 2025

5  out of  5
rating by Carrie Heithoff
"I’ve had State Farm before… And honestly said I would never go back… but This office in particular is so efficient, and I have the lowest rate that I’ve ever had on insurance in my life because of taking a chance and calling them! Mellisa is lovely patient and kind I highly suggest calling this office!"
We responded:
"Carrie, thank you for sharing your positive experience with our office. We're happy to hear that Mellisa's service and our rates have exceeded your expectations. Your recommendation means a lot to us. We look forward to continuing to serve you! "
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Michael Mahoy

February 7, 2025

5  out of  5
rating by Michael Mahoy
"Heather Taylor and her staff are the best in the insurance business, I love the fact that when I need something to take care of my insurance need they are just a call away."
We responded:
"Michael, your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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Steve Moses

January 27, 2025

5  out of  5
rating by Steve Moses
"Great customer service! Process was very smooth."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a smooth experience with our customer service. Your satisfaction is our priority, and we appreciate your support."
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Barbie Tarr

December 10, 2024

5  out of  5
rating by Barbie Tarr
"Heather and her staff are the best. Always very kind and informative with information. When I call they are always helpful or call back in a timely manner. They never try to up sell or persuade us into anything. They have always been honest. Super easy environment when we go in there as well. Nothing but great experiences with Heather and her staff. Thanks again for a great experience."
We responded:
"Thank you for your kind words, Barbie! We strive to provide excellent service and honest advice to all our clients. We appreciate your feedback and look forward to continuing to assist you."
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terry bolton

December 6, 2024

5  out of  5
rating by terry bolton
"Heather is the best! She and her staff were very helpful and informative. Had a wonderful experience. !"
We responded:
"Thank you, Terry! We're thrilled to hear that you had a wonderful experience with our team."
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Art Sells

August 3, 2024

4  out of  5
rating by Art Sells
"They are nice and knowledgeable I would have gone with 5 stars except it took 2 trips instead of one because they didn't have all the papers ready for me on the first trip."
We responded:
"Thank you, Art, for your feedback and kind words. We apologize for the inconvenience of the extra trip. We're committed to improving our processes and appreciate your understanding. We look forward to serving you even better in the future."
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scott starnes

July 29, 2024

5  out of  5
rating by scott starnes
"Heather and her staff are on top of it. So glad I switched to her. I'm worried free. Super friendly and GREAT CUSTOMER SERVICE."
We responded:
"Thank you, Scott! We're thrilled to hear that you're happy with our service and that we've been able to provide you with peace of mind. Your kind words about our team mean a lot to us. We're here whenever you need us!"
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Larrissa Bingham

July 15, 2024

5  out of  5
rating by Larrissa Bingham
"Super nice, caring, understanding individuals. Definitely recommend"
We responded:
"Thank you for recommending us, Larrissa! We strive to provide exceptional service and care to all our clients. Your kind words mean a lot to us."